Member Experience & Operation Specialist

Allied Cities Glilot · Full-time · Entry-level

About The Position

๐Ÿ“Œ Member Experience & Operation Specialist | ROOMS by Fattal

About us

ROOMS by Fattal is a rapidly growing brand offering inspiring shared workspaces with a boutique, luxurious urban hotel atmosphere in the most central locations in Israel.

๐Ÿข Our Member Community includes corporate firms, startups, small businesses, talented entrepreneurs, and freelancers located across more than 13 key locations throughout Israel. We've set a new standard for coworking spaces, providing productivity, comfort, inspiration, and unique working relationships for our Member Experience.

About the Opportunity

๐ŸŽฏ Join our amazing team and become part of a dynamic and innovative company in the field of coworking spaces.  We are looking for a Member Experience & Operation Specialist who is passionate about service, organization, operations, and nurturing experience life in our spaces. If you have strong interpersonal skills and the ability to work in a fast-paced and challenging environment โ€“ this is your opportunity!

Responsibilities

๐Ÿ‘ฅ Community Relations Management: Be the vibrant spirit of the space and the primary contact point for experience members and guests, addressing their needs and requests.

๐Ÿ›  Maintenance and Operations: Ensure the smooth and proper operation of the space, including working with suppliers and managing purchase orders.

๐Ÿงพ Administration: Manage client onboarding, handle invoices.

๐Ÿ“ฃ Internal Communication: Collaborate with the experience management team as well as operations, maintenance, and accounting teams.

๐ŸŽ‰ Fostering Community Life: Create a pleasant and nurturing environment, including organizing events and activities that strengthen and unite the community.

Requirements

Requirements

โœ”๏ธ 2+ years of experience in office management/front desk customer service or a relevant field

โœ”๏ธ High service awareness

โœ”๏ธ Strong organizational and planning skills

โœ”๏ธ Versatility and dynamism

โœ”๏ธ Task-oriented

โœ”๏ธ Excellent verbal and written communication skills

โœ”๏ธ High interpersonal skills

โœ”๏ธ Proactiveness and caring

โœ”๏ธ Ability to work in a team

โœ”๏ธ High work ethic

โœ”๏ธ Bachelor's degree โ€“ an advantage

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